Frequently Asked Questions

Our large units and obstacle courses are 8hr Rentals, smaller units are 4 hours rentals, additional hours can be requested at a fee. You get to enjoy the bouncer for your full event or party, however each reservation is given personal attention and we will be as flexible as possible when working with you and your schedule.

If the weather is not cooperating on the day of your reservation we will be happy to work with you to reschedule your reservation with no cost or penalty. As a safety precaution, if it is actively raining or storming we will not deliver or setup the unit. Once the unit is set up we will be unable to provide any reimbursement or refund for bad weather. We will work with you the day of your rental if threatening weather is present or approaching.

We will deliver and set up the unit at a prearranged time. Before and during setup we will discuss placement options for the unit, review the rental agreement, and go over any questions regarding safety, proper use, and any other topic you wish to discuss.

A Bounce house can be set up in many different places on your property. The surface must be mostly flat and relatively firm – grass, concrete, asphalt, and smooth gravel are all acceptable. We will anchor the unit either by driving stakes into the ground or by using sandbags.

20′ x 20′ is more than big enough for the standard Bounce house. Depending on the size of the bouncer we will let you know the required space.

All of our Bounce houses are new, clean, and well maintained. It will be necessary for an adult to be in direct supervision of jumpers at all times. By following basic rules all children will be safe and have a great time.

There should ALWAYS be someone supervising any inflatable. The most important duties of an attendant are limiting the number of children in or on the inflatable at one time, making sure that the children are all of similar size and controlling the behavior of all participants.

Usually around 6 or 7 kids but it really depends on their size. The best way to keep the Bounce houses safe is to separate the smaller kids from the bigger kids.

Simply give us a call or send us an email within 7 days of your party. If you need to reschedule your reservation we will work with you to choose another day. We do request that you provide us with as much advance notice as possible. The sooner we know about the need to reschedule the more flexible we can be.

To reserve your date and equipment, a 25% deposit is required.

Yes. You will need to reserve the area and get a permit if necessary and fill out all necessary paperwork. Super Top Bouncers is licensed and insured for all Parks. Please be sure to ask when reserving park space. If a generator is necessary, Super Top Bouncers will provide you with one at an additional cost.

If there is a defect in the inflatable, there will be no charge. Depending on the situation, if the bouncer is damaged due to a preventable circumstance.. (example: Shoes or High Heels, someone cut it with a knife, or sharp object on clothes, or SILLY STRING), then a repair fee will be required.

We expect to receive our inflatables back in a fairly clean condition. We realize that children in and out of it all day, can allow grass to enter by means of their socks. We will not charge for cleaning this. However, since you will receive a list of general rules at the time of setup, any food, drink stains or not following any other listed rule of this nature will result in a minimum $45.00 clean-up fee at the time of pickup. The inflatable will be inspected before it’s packed up at your location.

Yes, Super Top Bouncers is fully insured for general liability coverage. We are only responsible for our own negligence; not yours. This statement in no way implies legal responsibility. In reserving our Bounce house you will be required to sign a rental agreement and form that lists specific terms and conditions of the rental.

It depends. You get what you pay for – Cheap inflatables cost less and therefore are rented for less. The higher quality inflatables with the latest safety features and better bounce cost more and therefore cost more to rent. If you want the convenience of having someone deliver, setup, give instruction, and remove the inflatable, you will pay more. If you don’t mind giving up your time, effort and gas, there are rental companies that allow the customer to pick up inflatables in their own vehicle, set it up, take it down, fold it up, and drive it back – you will save around $20. Our insurance companies requires all inflatables to be setup by representatives from our company and therefore we do not allow customer pickups.

Generally speaking, no food or drink, no shoes, no sharp objects, no visible metal zippers, no medical conditions including pregnancy, no wresting/roughhousing, no hanging on the netting, no flips, NO SILLY STRING and NO Sand.

Yes! We are licensed, registered, insured and inspected in the state of Georgia.

Unplug the blower and move it out of the rain while you let the inflatable deflate. Once the rain stops, plug the blower back in and wipe down any wet surfaces to avoid slipping. The vinyl gets very slippery when wet. The kids just want to have fun.

Currently we accept cash, money orders, American Express, Visa, MasterCard, Discover and Paypal through a secure website.

Our NORMAL delivery times are 8am to 1pm. This is our NORMAL delivery window and is not guaranteed in any way. However, if we do realize that we will be later than 1:00pm, we will try to call and let each customer know as well as to find out what time their particular party starts so that we can try to get to that particular location before the party begins.
At certain times, please advise us at time of delivery. If severe weather is expected in the evening we may call you about early pickup.

Payment is due in full 5 days before the day of the event. Cash, Visa/ MasterCard/Discover/American Express/Paypal (credit cards subject to a 3% surcharge).

Super Top Bouncers is Middle Georgia’s premier source for safe, clean and affordable entertainment for all ages. Our drivers and staff are friendly and well-trained. We routinely clean and inspect all of our equipment before allowing its use.  We are licensed and insured for your safety.

For your convenience, the fastest way to reserve your bounce house or water slide is through our website www.supertopbouncers.com or by calling us at 478-721-3060 or 706-303-0276. Please make your reservations as soon as possible. All of our Bouncers and Water Slides are very popular and often booked weeks and even months in advance. The sooner you call, the more likely you are to be able to obtain the item you want.

Yes.  Our inflatables are constructed with quality and safety in mind! All of our units are constructed from commercial grade vinyl, with double stitching. All of the materials are fire retardant. The windows of the bounces are made of specially designed mesh netting, which allows for easy viewing and minimizes the chances of getting entangled.

All of our inflatables are cleaned and inspected after every rental and are routinely completely disinfected. We are committed to making sure that your children are playing in a clean, healthy, and safe environment.

Immediately call us at 478-721-3060 or 706-303-0276 with any concerns regarding personnel or equipment.  In case of a real emergency, dial 911.

Interrupted power is the primary source of inflatable failures. Should the blowers provided to you stop working, immediately remove the children playing in or on it. Then check the circuit breaker to see if it has tripped. If the circuit breaker has tripped, try to identify and isolate any other equipment from the circuit before resetting the breaker.

Our inflatable rides and water slides are inflated using a fully enclosed electric blower unit that is powered by a standard 110 volt, 20 AMP, three-prong electrical outlet. Each blower draws roughly 9-15 Amps (1,000 -1,800w) and some larger units use multiple blowers. Electricity is needed within 100 feet of the inflatable. These motors run constantly to keep the unit inflated so constant ample power will be required.

A generator may be used to power the units if sufficient outlets/power is not available.